Telesales Clerk – NAMIB MILLS (Pty) LTD

An excellent career opportunity exists for interested and qualified candidates to apply for the following position at Namib Mills (Pty) Ltd in Windhoek.

PRIMARY PURPOSE OF THE POSITION

Responsible for generating calls to potential customers with the main goal to achieve sales targets and to develop and maintain sales performance.

KEY FUNCTIONS AND RESPONSIBILITIES

1. Product provision to the clients

• Put calling schedule in place per customer.
• Timeously call clients daily as per calling schedule and generate orders.
• Ensure availability and timeous delivery of products.
• Clear communication to client/s on delivery date of products.
• Capture orders and communicate quantities to production.
• Liaise with distribution and hand over picking pay slips for delivery planning.
• Timeously provide feedback to manager when problems with product delivery & quality are experienced.
• Achieve or exceed customer retention, goals, sales etc.
• Ensure customer satisfaction at all times.

2. Administration

• Timeously provide accurate reports to the Telesales Manager on stock levels, challenges, questions on deals, quality issues as raised by customers.
• Manage cash clients and ensure payments are received before stock is released.
• Keep record of data in a logical manner & filing up to date.
• Keep up to date with deals & ensure correct pricing is charged to clients.
• Open & transparent line of communication to clients.

3. General

• Keep up to date with new developments in the market.
• Execute adhoc tasks as prescribed by Superior.

MINIMUM REQUIREMENTS FOR THIS POSITION

• Grade 12 (NQF4) with at least 3 years’ sales experience in an FMCG environment.
• Extensive telesales experience.
• Computer literate (Microsoft Office Suite).
• Proficient in English (written & spoken).
• Valid Code B Namibian Drivers Licence.
• Namibian Citizen.

Closing Date: 11 November 2026

APPLY FOR THIS JOB