| Employer | Acunam Technology Group |
|---|---|
| Location | Windhoek, NA |
| Closing date | 13 November 2026 (10 days left) |
| Job type | Full-time |
| How to apply | recruitment@acunam.com.na |
Job Description:
We are looking for an L2 Application Specialist to implement, support and train on Sage 300 for our clients. You will take engagements from requirements through to go-live and remain the client’s point of contact afterwards. The role suits someone who understands both the accounting and the system, thinks a problem through before acting and is comfortable working on client sites.
Key Responsibilities:
Sage 300
- Install, upgrade and configure Sage 300 financial and operational modules, both on-premises and through Remote Desktop Services.
- Gather and document client requirements and translate them into appropriate system configurations.
- Handle company set-ups, data migrations, system testing and go-live support.
- Provide on-site and remote end-user training and prepare relevant training materials.
- Provide first- and second-line support within agreed service level agreements (SLAs).
- Develop and maintain reports using SQL queries, Crystal Reports and Sage Intelligence.
- Support the sales team with system demonstrations and project scoping.
Additional Responsibilities:
- Assist the Business Systems team with SharePoint, Power Automate and Power BI projects for clients.
- Monitor and resolve issues relating to existing client workflows.
- Participate in training on these tools, which will be provided.
General Responsibilities:
- Keep system configuration documentation, support tickets and time records up to date.
- Travel to client sites as required.
- Maintain valid Sage 300 certification.
- Perform any other ad hoc duties as assigned by the Manager: Business Systems.
Minimum Requirements:
- Compulsory Sage 300 certification.
- Minimum of 3 years’ hands-on experience in Sage 300 implementation and support.
- Sound understanding of accounting principles and core Sage 300 modules, including General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Inventory Control (IC), Order Entry (OE) and Purchase Orders (PO).
- Working knowledge of Microsoft SQL Server, including queries, backups and restores.
- Strong critical-thinking and problem-solving skills.
- Ability to train non-technical users and explain technical issues in clear, simple language.
- Ability to manage multiple client engagements and work independently.
- Valid driver’s licence and willingness to travel to client sites, including locations outside Windhoek.
- Willingness to work after hours during system go-lives, upgrades and year-end periods.
Advantageous Qualifications and Experience:
- Diploma or degree in Accounting, Finance, Information Technology or Information Systems.
- Experience with Sage CRM or Sage Intelligence.
- Experience with Crystal Reports.
- Experience with SharePoint Online, Power Automate or Power BI.
- Relevant Microsoft certifications, such as PL-900.
Qualified candidates should forward their CV and certified documents to:
Email: recruitment@acunam.com.na
