PURPOSE OF THE POSITION:
To provide luxury wellness therapies and treatments as dictated by the spa menu to our guests, ensuring exceptional service and memorable spa experiences. Maintain high standards of cleanliness and hygiene.
QUALIFICATIONS & EXPERIENCE:
- Minimum Grade 12 plus Higher Certificate
- ITEC or CIDESCO Diploma in Somatology, Cosmetology, or Aesthetics.
- SAAHSP will be an added advantage
- 2 years’ experience in all treatments provided at the spa.
- Knowledge of various massage/beauty therapy techniques
- Product Knowledge in SpaGuru and Micros
KEY ACCOUNTABILITIES:
- Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
- Consult the guest to determine their specific needs, preferences, and any indications for treatments. Listen attentively to guest concerns and provide recommendations based on their requirements.
- Prepare treatment rooms by arranging necessary equipment, supplies, and products for scheduled treatments.
- Sanitize all equipment and tools before and after each treatment to maintain a clean and hygienic workstation.
- Process billing and post charges for spa services accurately.
- Deliver a variety of spa services (body treatments, massages, facials, waxing, and manicures/pedicures) safely and comfortably.
- Recommend products, treatments, and services to guests, utilizing knowledge of spa menus and products.
- Conduct stocktakes monthly.
CLOSING DATE: 21 JANUARY 2026
