Listing reference: capbw_002874
Listing status: Online
Apply by: 21 November 2025
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Windhoek
Contract: Permanent
Remuneration: Market related
EE position: No
Introduction
PRIMARY PURPOSE OF THIS POSITION: Responsible for assisting the Supervisor: Reconciliations with the daily processing and reconciliations of all general ledger and office accounts related to the CARDS and EFT process of Bank Windhoek and the CARDS process of Bank Gaborone.
Job description
1. KPA
Routine Administration:
• Report any irregularities found on reports used for processing batches to the supervisor.
• Report any irregularities found on reconciliations to the supervisor.
• Assist in the following up on uncleared transactions found in the CARDS and EFT related accounts.
• Assist in the creating of any journal entries necessary for the clearing of unmatched transactions on reconciled items.
• Assist the supervisor in the preparation of monthly reconciliations handed in to be reviewed.
• Assist the supervisor in the preparation of monthly provisions to be reviewed.
• Assist with queries sent to the supervisor.
• Must be willing to perform any other reasonable and lawful duties assigned by the management.
• Report any irregularities found on reports used for processing batches to the supervisor.
• Report any irregularities found on reconciliations to the supervisor.
• Assist in the following up on uncleared transactions found in the CARDS and EFT related accounts.
• Assist in the creating of any journal entries necessary for the clearing of unmatched transactions on reconciled items.
• Assist the supervisor in the preparation of monthly reconciliations handed in to be reviewed.
• Assist the supervisor in the preparation of monthly provisions to be reviewed.
• Assist with queries sent to the supervisor.
• Must be willing to perform any other reasonable and lawful duties assigned by the management.
Operations:
• Ensure all versions of manuals and process documentation is updated and available to all relevant parties.
• Assist in the monitoring of all related accounts in the case of system upgrades and/ or changes.
Customer Focus:
• Provide professional customer service to external service providers and clients.
• Provide adequate knowledge on CARD and EFT solutions, channels and procedures to all stakeholders.
Personnel Management:
• Provide the necessary knowledge and procedures to the RECON OFFICERS when assisting with reconciliation queries.
• Provide the necessary knowledge and procedures to branch/ department personnel when assisting with reconciliation queries.
• Ensure all versions of manuals and process documentation is updated and available to all relevant parties.
• Assist in the monitoring of all related accounts in the case of system upgrades and/ or changes.
Customer Focus:
• Provide professional customer service to external service providers and clients.
• Provide adequate knowledge on CARD and EFT solutions, channels and procedures to all stakeholders.
Personnel Management:
• Provide the necessary knowledge and procedures to the RECON OFFICERS when assisting with reconciliation queries.
• Provide the necessary knowledge and procedures to branch/ department personnel when assisting with reconciliation queries.
Other:
• Willing to perform any other reasonable and lawful duties assigned by the management.
• Willing to perform any other reasonable and lawful duties assigned by the management.
Core Competencies:
• Passion to work with numbers.
• Good communication skills (verbal and written, in both English and Afrikaans).
• Assertive and possess effective time management and planning skills.
• Ability to operate independently and to operate as a team.
• Ability to compare, preserve and classify.
• Self-motivated and self-reliance.
• Committed.
• Ability to perform well under pressure.
• Time –conscious.
• Adhering to policies and procedures.
• High level of reliability and attention to detail are required.
• Insight /understanding.
• Problem solving, analysis and decision making.
• Passion to work with numbers.
• Good communication skills (verbal and written, in both English and Afrikaans).
• Assertive and possess effective time management and planning skills.
• Ability to operate independently and to operate as a team.
• Ability to compare, preserve and classify.
• Self-motivated and self-reliance.
• Committed.
• Ability to perform well under pressure.
• Time –conscious.
• Adhering to policies and procedures.
• High level of reliability and attention to detail are required.
• Insight /understanding.
• Problem solving, analysis and decision making.
Minimum requirements
Qualifications
• Grade 12 (Accounting as a Subject)
Experience
• Excellent knowledge of accounting systems and processing activities
• At least 3 years’ experience in the Banking environment
• Knowledge of systems and procedures
• Computer literacy (Word and advanced knowledge of Excel spreadsheets)
• Knowledge of the payment industry rules and regulations
• Sound knowledge of the Visa/MasterCard and Namclear rules
