Operations Officer – Windhoek
Job Description
IntraHealth Namibia is seeking a dedicated and experienced Operations Officer to provide efficient, compliant and cost-effective operational support to the organisation’s programmes and office operations. The successful candidate will coordinate facilities, fleet and asset management, procurement support, travel, logistics, office administration and security services. The role will also ensure compliance with organisational policies, donor requirements and applicable Namibian laws, while supporting risk management, audit readiness and value for money. The incumbent will supervise drivers and office support staff and coordinate with service providers and other stakeholders to ensure smooth and effective operations.
Required Knowledge, Skills, and Abilities
- Coordinate building maintenance, office facilities, repairs and relationships with managing agents, body corporates, landlords and contractors.
- Maintain workplace health and safety compliance, including certificates of fitness, fire safety and electrical compliance, and coordinate safety inspections and corrective actions.
- Maintain accurate fixed asset registers, coordinate asset tagging and physical verification, and ensure appropriate insurance and documentation of asset transfers, losses and disposals.
- Manage fleet operations, including vehicle servicing, licensing, insurance, tracking, preventative maintenance and accident claims.
- Monitor fuel consumption and reconcile fuel card statements, receipts and vehicle logbooks, identifying and following up on discrepancies.
- Supervise drivers and coordinate vehicle allocation, transport schedules, travel arrangements and logistics for meetings, workshops and programme events.
- Support procurement activities, supplier and contractor management, contract administration and maintenance of complete, audit-ready procurement records.
- Manage office supplies and stock control, including stationery, groceries and cleaning materials.
- Coordinate security services, alarm monitoring, access controls and emergency preparedness arrangements.
- Maintain service schedules for office equipment, including air conditioners, printers, copiers and water dispensers.
- Prepare monthly operational reports covering facilities, compliance, assets, fleet, fuel, security, procurement and supplies.
- Maintain accurate operational records and recommend improvements to strengthen efficiency, internal controls and value for money.
- Travel to regional and site offices as required and respond to after-hours alarm or emergency call-outs when necessary.
Education + Experience
- Bachelor’s Degree in Business Administration, Logistics, Supply Chain Management or another relevant field.
- Occupational health and safety training, such as SHE representative, fire marshal or first aid, will be an added advantage.
- At least 3 years’ experience in office operations, facilities, fleet or asset management, including supervision of support staff.
- Experience working with managing agents or body corporates, as well as maintenance and security contractors.
- Experience with fixed asset registers, fleet tracking and fuel card systems is desirable.
- Experience in an NGO or donor-funded environment will be an added advantage.
- A valid Namibian driver’s licence (Code B or higher).
- Practical knowledge of facilities management, building maintenance and body corporate processes.
- Working knowledge of occupational health and safety requirements and premises compliance.
- Strong asset management, fleet management, stock control and procurement knowledge.
- Proficiency in Microsoft Word, Excel and Outlook, with the ability to prepare clear monthly reports.
- Strong organisational, planning and record-keeping skills, with attention to detail.
- Good negotiation and supplier/contractor management skills.
- Supervisory and interpersonal skills, with the ability to lead drivers and support staff fairly and effectively.
- High integrity and accountability in handling organisational assets, fuel, keys, access cards and security information.
- Strong planning, innovation, teamwork and collaboration skills.
- Effective written and verbal communication skills.
- Commitment to service excellence, compliance, transparency and value for money.
HOW TO APPLY
Closing date for applications is 27th October 2026. For further inquiries, you may contact us at Recruitment@intrahealthnamibia.org
Online applications only, no hard copies will be accepted. Only shortlisted candidates will be contacted. IntraHealth Namibia is an equal opportunity employer.
