The Namibia Qualifications Authority (NQA) is a State Owned Enterprise established through the Namibia Qualifications Authority Act no. 29 of 1996. The NQA is statutorily mandated to evaluate qualifications and set and administer a National Qualifications Framework (NQF), amongst other objects.
The NQA hereby invites suitably qualified candidates to apply for the following position:
Administrative officer: Evaluations (1)
PURPOSE OF POSITION
To capture applications for qualification registration on the database and to archive and retrieve documents by applying correct processes in order to maintain appropriate records of qualification evaluations.
KEY PERFORMANCE AREAS
Capture applications and evaluations on the database
Prepare documents for filing and archiving
Retrieve archived documents as required
PRINCIPAL ACCOUNTABILITIES
Receive application for qualification evaluation and appeals.
Search database to establish whether application or applicant has been handles before.
Capture new applications on the d/base to create the record of the evaluation.
Retrieve files of all previously handled applications or applicants from the archive room so that previous relevant information can be considered as part of the application.
Hand application, supporting document and previous file if relevant to Head Qualifications for initial vetting.
Receive documentation of finalised qualification evaluation and updates database to complete the record of the application on the system.
Prepare all documentation for recording and filing in hard and soft copies as per requirements in order to ensure future retrieval thereof if required.
Place hard copy record in the filing room according to recording procedures.
Retrieve records on an ad hoc basis or in respect to appeals from filing room as instructed.
EDUCATION, KNOWLEDGE & EXPERIENCE
Diploma in Business Administration
Three (3) years’ experience in dealing with clients (Customer relations or Office administration)
SKILLS & COMPETENCIES
Appropriate English language Skills
Appropriate Numeracy and Literacy Skills
Attention to detail
Organised and neat
Service Orientation
Basic Computer Literacy
Closing date: 01 June 2026
