PURPOSE OF THE POSITION:
To lead and coordinate all activities within the Foods & Toiletries department by ensuring merchandising excellence, strong operational standards, and outstanding customer service, ultimately driving sales, profitability, and team performance.
Contents
KEY ACCOUNTABILITIES:
Drive Sales & Performance
- Achieve monthly sales, shrinkage, and gross profit targets.
- Maximise department performance through effective resource utilisation.
- Identify opportunities to increase sales and improve departmental results.
Merchandising & Stock Excellence
- Maintain QDVP4 and merchandising standards to attract customers and drive sales.
- Monitor stock levels, ensure proper stock rotation (FIFO), and manage expiry dates.
- Ensure accurate ordering and adherence to receiving procedures.
Customer Experience
- Deliver exceptional customer service at all times.
- Ensure the department is visually appealing, well-stocked, and easy to shop.
Standards, Hygiene & Compliance
- Maintain high standards of cleanliness and hygiene.
- Ensure compliance with food safety and operational procedures.
- Monitor equipment usage and overall department upkeep.
People Leadership
- Supervise, coach, and develop team members.
- Manage staff scheduling, attendance, and productivity.
- Promote adherence to company standards, grooming requirements, and professionalism.
QUALIFICATIONS & EXPERIENCES:
- National Senior Certificate (Grade 12).
- Minimum 3 years’ supervisory experience in a retail Foods & Toiletries environment.
- Proven experience in stock management, merchandising, and team performance.
The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:
Apply online via: O&L Career Portal
