PURPOSE OF THE POSITION:
To support the Store Manager in supervising overall store operations across non-fresh departments, inventory management, and store administration, ensuring compliance with company standards, maximising sales, and delivering excellent customer service to drive profitability.
Contents
Key Accountabilities
Stock Management & Merchandising
- Ensure optimal stock availability, merchandising, and product quality at all times.
- Monitor stock movement, shrinkage, and stock reports, including overstock, obsolete stock, and availability.
- Implement and maintain company merchandising and QDVP4 standards.
- Oversee ordering, promotions, and replenishment of key lines.
Administration & Performance Monitoring
- Monitor daily store and departmental performance against targets.
- Ensure pricing accuracy and execution of price changes before trading.
- Manage administrative processes, reporting, and store compliance.
- Support implementation of promotional schedules and operational plans.
People Management & Leadership
- Supervise and support team leaders and departmental staff.
- Assist with staff scheduling, attendance, and labour control.
- Coach, train, and develop employees in line with Model’s people philosophy.
- Participate in recruitment, performance management, and discipline processes.
Store Operations (Opening & Closing)
- Ensure smooth opening and closing procedures in line with company standards.
- Oversee cash handling, banking, and store security processes.
- Ensure store readiness, cleanliness, and operational efficiency.
Health, Safety & Compliance
- Enforce health, safety, and hygiene standards across the store.
- Conduct regular inspections and ensure compliance with policies and procedures.
QUALIFICATIONS & EXPERIENCES:
Minimum Requirements
- Diploma in Business Administration, Retail Management, or equivalent.
- National Senior Certificate (Grade 12) with proven retail experience.
- Minimum 3–5 years’ retail experience, of which at least 2–3 years must be in a supervisory role.
- Strong understanding of retail operations and administration.
- Computer literacy (MS Office and retail systems such as Arch).
Advantageous
- Experience in a supermarket/FMCG retail environment.
- Strong financial and stock management understanding.
- Experience with inventory systems and reporting.
The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:
Apply online via: O&L Career Portal
