Senior Teller – (RB3)
- Listing reference: capbw_002910
- Apply by: 15 December 2025
- Location: Swakopmund
- Industry: Banking
- Job category: Banking, Finance, Insurance, Stockbroking
- Contract: Permanent
- EE position: No
Position summary
To provide effective and efficient Teller services to clients.
Job description
KEY PERFORMANCE AREAS (KPAs)
1. Routine Administration
- Ensure effective and efficient execution and control of all frontline administrative activities related to Teller in compliance with the Bank’s policies, procedures, rules and regulations.
2. Service Delivery
- Provide excellent and timeous service in order to optimize client experience and satisfaction.
- Identify cross-selling opportunities and refer such opportunities and leads to the correct person or department involved.
3. Operational Risk
- Ensure effective and efficient execution of internal processes and procedures related to Teller in compliance with the Bank’s operational manuals and circulars in order to minimize operational risk.
Minimum requirements
Knowledge / Expertise / Skills
- Adequate knowledge of bank products and services, sales and administration.
- Knowledge of systems, processing activities, client service, products, practices and principles.
- Accuracy and attention to detail.
- Self-confidence and strong interpersonal skills.
- Familiarity with bank procedure manuals.
- Passion to work with numbers.
- Strong computer skills.
Qualifications
- Grade 12, preferably with Accounting and Mathematics and minimum 1 year banking experience.
- Certificate in Banking will be an added advantage.
How to apply: Click the button below to open the official listing and apply on the Bank Windhoek careers site.
